Privacy Policy

1. Who we are

Pick World Cup is a web-based World Cup tipping competition operated by Pick World Cup("we", "us", or "our"). The competition allows registered users to predict match outcomes and track standings on a live leaderboard.

This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use the Pick World Cup website at pickworldcup.com(the "Service").

2. What information we collect

Information you provide directly:

• Display name and email address when you create an account
• Password (stored as a secure hash — we never see your plain-text password) or, if you use third-party sign-in, an identifier from that provider
• Your match predictions (home win, draw, or away win) as you submit them

Information collected automatically:

• Log data including your IP address, browser type, operating system, pages visited, and timestamps
• Cookie and similar tracking data (see Section 5)
• Session recording data, including mouse movements, clicks, and page interactions (see Section 6)

Information from third parties:

• If you sign in via a third-party provider, we receive information such as your name and email address from that provider in accordance with its privacy policy

3. How we use your information

We use the information we collect to:

• Create and manage your account and authenticate your identity
• Record and display your match predictions and points
• Display your display name on the leaderboard
• Send you competition-related communications (e.g. results notifications, round reminders)
• Add your email address to our mailing list for competition updates and future announcements — by creating an account, you agree to this use
• Share your email address with selected third-party partners for marketing purposes related to football, sports competitions, and related products — by creating an account you consent to this use; you can opt out at any time by contacting us
• Analyse how users interact with the Service to improve the product
• Detect and prevent fraud, abuse, or other harmful activities
• Comply with applicable legal obligations

4. How we share your information

We do not sell your personal information. We share information only in the following circumstances:

• Service providers. We use third-party providers for hosting, authentication, database storage, email marketing, analytics, session recording, and tag management. Each acts as a data processor on our behalf under appropriate data processing terms.
• Third-party partners. We may share your email address with selected partners for marketing purposes related to football, sports competitions, and related products. These partners are required to handle your information in accordance with applicable privacy law and may not use it for unrelated purposes. You can opt out of this sharing at any time by contacting us at the address in Section 11.
• Leaderboard display. Your display name and points total are visible to all logged-in users of the Service. Your real name and email address are never displayed publicly.
• Legal requirements. We may disclose information if required to do so by law, court order, or in response to valid requests from law enforcement or government authorities.
• Business transfers. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

5. Cookies and tracking technologies

We use cookies and similar technologies to operate the Service and understand how it is used. Specifically:

• Essential cookies — required to keep you logged in and to secure your session. The Service cannot function without these.
• Analytics cookies — set by our analytics tools to help us understand usage patterns and improve the product. These are not used for advertising.

You can manage or disable cookies through your browser settings, but doing so may affect your ability to use the Service. We do not use third-party advertising cookies or sell cookie data to advertisers.

6. Session recording

We may record user sessions, including mouse movements, clicks, scrolling behaviour, and page interactions. This helps us identify usability issues and improve the tipping and leaderboard flows.

Session recording data is stored and processed by our analytics providers in accordance with their privacy policies. You can limit or opt out of session recording by adjusting your browser settings, disabling JavaScript, or using a privacy extension that blocks analytics scripts.

7. Data retention

We retain your account information and predictions for as long as your account is active or as needed to operate the Service. After the competition concludes, we may retain anonymised leaderboard and prediction data for our records.

If you request deletion of your account, we will delete or anonymise your personal information within 30 days, except where we are required by law to retain certain records or where retention is necessary to resolve disputes or enforce our agreements.

Email addresses held on our mailing list or shared with third-party partners will be removed upon request (see Section 8).

8. Your rights and choices

You have the following rights regarding your personal information:

• Access. You can request a copy of the personal information we hold about you.
• Correction. You can update your display name via your account settings at any time.
• Deletion. You can request that we delete your account and associated personal information.
• Opt out of partner sharing. You can opt out of your email address being shared with third-party partners at any time by contacting us at the address in Section 11.
• Unsubscribe. You can opt out of marketing emails at any time by clicking the unsubscribe link in any email or by contacting us directly.
• Data portability. You can request a copy of your prediction history in a portable format.

To exercise any of these rights, contact us at the address in Section 11. We will respond to verifiable requests within 30 days.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.

9. Age requirements

The Service is intended for users aged 21 and over. You must confirm that you meet this requirement when creating an account. We do not knowingly collect personal information from anyone under 21. If we become aware that someone under 21 has provided us with personal information, we will delete the account and associated data promptly. If you believe we may have collected information from someone under 21, please contact us.

Where applicable law imposes additional protections for children (for example, users under 13 in the United States under COPPA), we comply with those requirements as well.

10. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (to the address associated with your account) or by posting a prominent notice on the Service before the changes take effect. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated policy.

The date at the top of this page reflects when the policy was last updated.

11. Contact us

If you have questions about this Privacy Policy, want to exercise your rights, or have concerns about how your data is handled, please contact us:

Email: privacy@pickworldcup.com

We aim to respond to all privacy-related enquiries within 5 business days.